Once an order is placed, an email will be sent to each customer with the tracking number and instructions on how to track the order after your order has been shipped.

Note: Please give the tracking number 24-48 hours to update.

Customers can cancel their own order within 5 minutes of placing it directly from the confirmation page.

If more than 5 minutes have passed, we recommend contacting our support team as soon as possible. While we’ll do our best to catch the order before it is processed, please note that we ship orders quickly and cancellation may not always be possible. Contact Us

In most cases they will be processed within 2-7 business days from the delivery date to our facility. Once it has been processed you would receive a confirmation email confirming your return/exchange.